Malcolm Gladwell @ Catalyst 2009

  • What are the consequences of being confident about your campaign?
  • Overconfidence is miscalibration — thinking you know more than you know.
  • Incompetence irritates me; overconfidence scares me.
  • We kind of like overconfident people — surgeons, for example.
  • We can be trapped by our arrogance and over confidence — the world can change around us and we miss it.
  • In times of crisis, we think we need daring and bold decision making; what we need from our leaders is humility.

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